How to avoid a Crisis if you are a Social Media Manager?

I. Construct Solid Guidelines

II. Respond to Negative Feedback

III. Crisis Communication Plan

IV. Sorting Internal Affairs

V. Learn from the Experience

Once in a while, the situations so arise, can harm an organization’s reputation and social media adds to the problem but it has made the process of image correction very easy. Earlier firms had to put in extra effort for this by publishing it in newspapers and magazines. Although the process sounds monotonous it is very important for an organization and, professionals like Social Media Managers make it fairly easy for them.

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